Legal notes
Home

Legal and confidentiality notes

 

Legal notes - Confidentiality policy - Cookies

 

Sordalab is a company specialised in the supply of scientific teaching material.

Its registered office is at 15 avenue des Grenots 91150 Etampes France.

Sordalab is registered in the Trade and Companies Register under SIREN number 352 658 801.

 

Your privacy and your personal data are of paramount importance to us. At Sordalab we have fundamental principles regarding the confidentiality and protection of personal data:

 

  • We request and process your personal information only if it is necessary, or you have given us your consent;
  • We do not share your personal information with anyone except to comply with the law, assist you or to protect our rights.

 

Below you will find our confidentiality policy which enshrines these principles.

 

Sordalab operates several websites including www.sordalab.com et www.sordalab.be. Sordalab's policy respects the confidentiality of the information that we may collect in connection with the operation of our websites and the processing of orders that you place with our company. Sordalab undertakes, within the framework of its activities and in accordance with legislation in force in France and in Europe, to ensure the protection, the confidentiality and the security of the personal data of users of its services, and to respect their privacy.

 

1. Data controller

Sordalab is the data controller of données à caractère personnel that it processes.

In this context, Sordalab has completed all the necessary administrative formalities with the competent authorities. In general, Sordalab complies with all laws and regulations relating to the protection of personal data in force in the countries where it operates, including but not limited to:

  • European Directive no. 95/46/EC of 24 October 1995 on the protection of individuals with regard to the processing of personal data and the free movement of such data;
  • as of 25 May 2018, European regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, often referred to as GDPR);
  • French law no. 78-17 of 6 January 1978 relating to data processing, files and freedoms and its amendments;

 

Sordalab has declared the processing of personal data it carries out to the CNIL, and this declaration was registered under number 2183741.

 

2. Aims

The processing of personal data by Sordalab pursues the following main aim:

  • Management of orders, customers and prospects

and the following secondary aims:

  • Management of returns
  • Support for customers and prospects
  • Studies and analyses of the use of the services, in particular for purposes of improvements of the sites and services.
  • Management of disputes

 

Sordalab therefore processes your personal data in the context of the contractual or pre-contractual relationship between you and Sordalab. A contractual relationship, governed by our terms and conditions of sale, exists when you have placed an order with Sordalab. A pre-contractual relationship exists when you have expressed an explicit interest in an offer from Sordalab, including when you have requested information or a quote for a Sordalab offer or product or when you have created a customer space (even without ordering).

 

When you visit or have visited one of the sites, the relationship that binds you to Sordalab is governed by the terms and conditions of use of the site.

 

3. Duration of retention of personal data

The personal data collected by Sordalab is retained only for the time necessary to meet the objective that was pursued upon collection.

 

4. Scope of the data collected

 

  • Name and first name of the user, the recipient of the order or quote, or the customer.
  • Email address of the user, the recipient of the order or quote, or the customer
  • Telephone number of the user, the recipient of the order or quote, or the customer
  • Delivery address of the order and / or the customer if it is different
  • Collection address of a product to be returned
  • Connection data (IP address, connection log)

 

The data processed to create and manage your access to the Sordalab customer space includes a username and a password. The username is a customer number.

 

The connection data is collected and processed, including the IP address used for the connection: this is necessary to be able to assist you, for the implementation of our security measures, and to meet our legal requirements, particularly with regard to the traceability of accesses and uses.

 

4.1. Recipients of processed data

Sordalab may disclose any personal data you have entered or collected to its employees, contractors or affiliates who

(i)     need to know this information in order to process it on behalf of Sordalab or to provide services for the purposes mentioned above, and

(ii)   who have agreed not to disclose it to third parties.

 

These potentialare, in particular, the company that designs and maintains Sordalab's websites:

  • K-To-K, 104 avenue Maginot, 94400 Vitry sur Seine, France

the company hosting the Sordalab websites:

  • HaiSoft, 7 rue Vieille Levée, 45100 Orléans, France

and carriers responsible for shippingparcels for Sordalab, who naturally need to know data such as names, first names, telephone numbers and delivery addresses.

 

Sordalab will not rent or sell personal data to third parties. Apart from its employees, contractors, and affiliated organisations, as stated above, Sordalab discloses personal data only in the event of a subpoena, court order or other governmental order, or where Sordalab believes that such disclosure is necessary to protect the property or rights of Sordalab, a third party or the general public.

 

If you are a registered user on a Sordalab website and have provided your email address, Sordalab may occasionally send you an email to announce new features, ask for your feedback, or simply send you news on Sordalab and its offers. We can also use our different blogs to communicate this type of information, mainly to limit the number of emails.

 

Sordalab takes all reasonable and necessary steps to protect your personal data against unauthorised access, use, modification or destruction of personal (or potentially personal) data.

 

4.2. Transfer of processed data to third parties

The data that you enter or which is collected by or on behalf of Sordalab is not passed on to third parties, except, potentially, to the recipients mentioned in section 4.1.

 

4.3. Transfer of data to a third country that is not a member of the European Union

As stated above, data that you enter or which is collected by or on behalf of Sordalab is not passed on to third parties.

 

4.4. Business development

If you are an end user on a Sordalab website and have provided your email address, Sordalab may occasionally send you an email containing our latest offers, to announce new features, ask for your feedback, or simply send you news on Sordalab and its offers. You may always object to such prospecting by e-mailing info@sordalab.com, by writing to the above address or by calling the number on the homepage of our site www.sordalab.com.

 

5. Terms of exercising rights of access, rectification and opposition

As a customer or user of our websites, you have the right:

  • to ask that the processed data concerning you be erased from our files. This is called the right to be forgotten. If you exercise your right to be forgotten, and you have access to a customer space on a Sordalab website, this access will be suspended because your username will be deleted from our files. We cannot erase your data as long as there is an order in progress for you that has not been fully processed or cancelled, or as long as there is a dispute pending between you and us.
  • oppose the collection and processing of data about you when it is not strictly necessary. Your email address is required to send you information, confirmation e-mails, password recovery or activation emails, etc.
  • to access the data collected about you and retrieve it in a standard electronic format;
  • to obtain correction, including by yourself in your customer space;
  • to request a limitation of its processing - for example by refusing any use for business development purposes.

 

These rights may be exercised by e-mailing info@Sordalab.com or contacting us at the details mentioned above or available on our website.

 

You also have the right to file a complaint with a supervisory authority and to file a judicial appeal, in particular if your requests for the exercise of rights have not been processed within one month of being made. In France, the supervisory authority is the CNIL, which can be contacted via the appropriate forms on its website cnil.fr.

 

6. Data security

Sordalab takes all reasonable and necessary steps to protect processed data against unauthorised access, use, modification or destruction of personal (or potentially personal) data.

 

7. Sub-contracting

Sordalab only uses subcontractors who provide sufficient guarantees for the implementation of appropriate technical and organisational measures to ensure that the processing meets the requirements of EU rules and guarantees the protection of the rights of the person concerned.

 

8. Assignment of assets

If Sordalab, or substantially all of its assets, are sold, or in the unlikely event of Sordalab going out of business or bankrupt, information on users will be part of the assets assigned to a third party or acquired by it. You acknowledge that such assignments may take place and that any purchaser of Sordalab may continue to use your personal data in accordance with this Privacy Policy.

 

9. Tracers and cookies

A cookie is a small text file and numbers that we save on your browser or on your computer's hard drive. In this way, we can save your preferences when using our Sites and provide you with the services offered there.

 

To do this, we use functional cookies that provides you with a more user-friendly use of Sites during your visits. We also use non-functional third-party cookies to collect statistics about our visitors and to improve our Sites for the future. Finally, we use the cookies required for the proper functioning of the Sites.

 

Our system will place cookies as soon as you visit one of our Sites, unless you have changed the browser setting to refuse cookies.

 

Sordalab uses cookies to:

  • Facilitate the management of your orders and quote requests.
  • Compile statistical data on the use of the site to improve it.
  • Facilitate the ability of users to browse the website.

 

Sordalab uses different types of cookies:

  • Cookies required to operate the Sites.
  • Performance and audience measurement cookies.

 

9.1. Disable cookies in your browser

The links below will help you learn more about what to do to disable cookies directly in your Internet browsers.

 

Warning, completely disabling cookies for the use of our services may render them inoperative, partially or totally. The same is true for other websites and services.

 

 

9.2. Necessary cookies

The following cookies are necessary for the proper functioning of the Sordalab service and are placed when you access the Sites.

 

Supplier

Name of the Cookie

Function

Retention period

Status

Sordalab

PHPSESSID

Session username

Expires at the end of the session

Mandatory

Sordalab

session_sordalab

Cookie to manage your sessions and find your preferences

1 year

Mandatory

 

9.3. Performance and audience measurement tracers

The Sites use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files stored on your computer to analyse your use of the Sites. The information generated by the cookie about your use of one of the Sites is normally sent to a Google server in the United States and is recorded there. However, if IP anonymity is enabled on this site, your IP address will be truncated beforehand by Google in Member States of the European Union or in other States party to the Agreement on the European Economic Area.

 

The complete IP address is sent to a Google server in the United States and truncated in that country only in exceptional cases. At the request of the operator of this website, Google will use this information to analyse your use of the website, to report on the activities of the website and to provide other services relating to the use of the website and the Internet to the operator of the website. The IP address sent by your browser for Google Analytics is not grouped with other data from Google.

 

You may prevent cookies from being saved by setting your browser to do this. However, please note that in this case, you may not be able to fully use all the features of the Sites or other websites. You may also prevent the collection of data concerning your use of any of the Sites generated by the cookie (including your IP address) by Google and the processing of such data by Google by downloading and installing the browser plug-in available from following address: http://tools.google.com/dlpage/gaoptout?hl=fr.

 

Supplier

Name of the Cookie

Function

Retention period

Status

Google Analytics

_ga

Cookies to collect information about the use of the site (such as the number of visitors, the number of pages visited) to improve it.

See the Google Privacy Policy:

https://policies.google.com/privacy?hl=fr 

To oppose these cookies and find out more, click here:

https://support.google.com/analytics/answer/181881?hl=fr and here:

https://support.google.com/analytics/answer/6004245?hl=fr

2 years

Optional

Google Analytics

_gid

1 day

Optional

Google Analytics

_gat

Used to adjust the rate of queries.

1 minute

Optional

Google Analytics

AMP_TOKEN

Contains a token that can be used to retrieve a user username from the AMP Client username service

From 30 seconds
to 1 year

Optional

 

9.4. Third party cookies

Sordalab does not implement third party cookies.

However, for the general control of third-party cookies set up by other sites or services for targeted advertising purposes, you can use the following online tool:

http://www.youronlinechoices.com/fr/controler-ses-cookies/

  

10. Advertising

We do not advertise on our sites!

We do not place cookies to track your behaviour, determine your interests or identify you.

 

11. Changes to the privacy policy

Although most changes are likely to be minor, Sordalab may change its privacy policy at its sole discretion. Sordalab encourages visitors to its site to check this page frequently for any changes to its privacy policy. The use of any of the Sordalab website sites after any privacy policy changes implies your acceptance of such changes.

 

 

 

 
 
 
 
MY COMPARATOR ( / 5)